The Help Page
Telephone Numbers Help Page
Hope you find them helpful
If you have a fault on your phone line, first go through these simple steps:
1) Check your phones – Are they working? Check a known working phone in the socket
![]() | – Your phone is faulty, replace it with a new one |
2) If you have a newer style master socket (NTE5) then remove the lower face plate and test a phone at this point
![]() | – If the phone now works, your internal wiring maybe at fault. Contact us to arrange an engineer to attend. |
3) You have probably got a fault on the outside phone network, contact your service provider to report it, in the following ways:
BT
Residential Faults – 0800 800 151
Business Faults – 0800 800 154
BT line tester here
Virgin Media
Techincal Support – 0845 454 1111
Online status site here
Talk Talk
Faults – 08700 878777
Sky
Technical Support – 08442 410 515
If you don’t find what you are looking for call us direct on 0800 0132341 today or email us here.